Frequently Asked Questions

Our team assists with each stage of vehicle ownership, from comparing new and used models to discussing financing and arranging maintenance. We focus on clear information and practical guidance throughout the process. Learn more about our history, team, and commitment to local customers on our About Us page.

Our selection may include Ford trucks, SUVs, cars, hybrids, and electric vehicles. Popular options include the Ford F-150, Bronco, Bronco Sport, Explorer, Escape, Maverick, and Mustang Mach-E. Kendallville customers can compare current trims, features, and configurations in our new Ford inventory.

Yes. We carry used vehicles from Ford and various other manufacturers. Inventory changes regularly, creating opportunities to compare model years, features, mileage ranges, and price points. Shoppers near Garrett, IN can explore current options through our used vehicle inventory.

Ford hybrid availability may include models such as the Maverick Hybrid and Escape Hybrid. These vehicles combine a gasoline engine with electric power to support efficient everyday travel. Our team can explain the differences between hybrid, electric, and gasoline-powered options.

Yes. The Ford lineup includes fully electric models such as the Mustang Mach-E and F-150 Lightning. Availability varies by configuration. Customers near Hamilton, IN can compare estimated range, charging needs, passenger space, cargo capacity, and capability before choosing an electric vehicle.

Yes. You can trade in your current car, truck, or SUV and apply its assessed value toward another vehicle. Age, mileage, equipment, condition, and market demand can influence the appraisal. We accept trade-in vehicles from Ford and other manufacturers.

Contact our team to discuss the options for selling or trading your vehicle. An in-person inspection helps us verify its condition, mileage, features, and ownership information. Bring the relevant documents and all available keys to help the appraisal process move efficiently.

Our finance team helps customers explore auto loans and Ford lease options based on individual needs. Terms depend on the vehicle, lender requirements, credit history, and down payment. Fort Wayne, IN shoppers can learn more through our finance center.

The right option depends on your driving habits and ownership goals. Financing may suit someone who plans to keep a vehicle for several years and wants to build equity. Leasing may appeal to someone who prefers a newer model and can follow mileage and condition requirements.

Our service center handles routine maintenance, diagnostics, and repairs. Common appointments include oil changes, tire rotations, brake inspections, battery tests, wheel alignments, and fluid service. Hicksville, OH customers can learn more through our Ford service center.

Yes. You can bring a Ford vehicle to our service center regardless of where you purchased it. The team can inspect the vehicle, review your concerns, check the applicable maintenance schedule, and recommend service based on its condition and maintenance history.

Scheduling ahead allows the team to confirm that your preferred vehicle remains in stock and prepare it for your arrival. Walk-in assistance may also be offered, but inventory can change. Contact the dealership before traveling if you want a specific model, trim, color, or feature.